“Lindsey JosephDirector, BRM Solutions“Since establishing my new risk mitigation company, BRM Solutions, Bridge and latterly Flatguard (it’s blocks of flats arm) has proven to be an invaluable partner. A short presentation from us and the Flatguard team got it. We were from that moment united in our drive and passion to reduce and eradicate (where possible) the scourge of escape of water claims, which will, ultimately, bring the blocks of flats insurance market to its knees.
For us, part of the reason why Flatguard ‘gets it’ is because it understands the value and importance of data and working with innovative companies to find data-driven solutions. In an industry often resistant to change, Flatguard consistently demonstrates forward-thinking leadership, making them an essential ally for anyone serious about property insurance and reducing risk.”
“Rupert MackayDirector, Advent 2 & 3 Management Company“As a Residential Management Company director responsible for Advent — a large block of flats in Manchester with acute fire safety issues — finding the right insurance broker that truly understands the unique challenges we face, has been invaluable.
FlatGuard has consistently demonstrated a commitment to putting our residents’ interests first. The team takes proactive steps to find first class, comprehensive insurance cover for us, in what we understand to be a challenging insurance market. They’ve gone above and beyond to ensure that our needs are met, and peace of mind achieved as well.”
“Benjamin HumeCEO, Evolve Block & Estate Management“I’ve known Bridge and FlatGuard for around a decade, and throughout that time they’ve always stood out for their integrity and commitment to educating clients. We discussed how the risks for managing agents are increasing, especially with leasehold reform and building safety legislation, and how that makes it more important than ever for brokers to separate the good agents from the bad apples. Having Appointed Representative status under the FCA is part of that picture, but FlatGaurd went further. They took the time to understand every aspect of our service offering, submitted a detailed and well-crafted presentation to underwriters, and then delivered what they’d promised: twice the indemnity cover for only a marginal increase in premium.
FlatGuard doesn’t just place insurance. They educate, advocate, and deliver. They are lovely people and the epitome of what an Insurance Broker of the Year should be.”
“Gemma PriceMD, Found, FEC's in-house Operator“The entire FlatGuard team really is a family - literally as well as professionally. I am incredibly fortunate to be part of it and to have them supporting Found on our journey, as we help FEC and Manchester City Council regenerate and revive even more parts of the city and bring quality neighbourhoods to life. As an innovative organisation, they move at a fast pace and are very agile in the way that they work. I feel genuinely appreciated as a client and partner, and I benefit from a level of expertise and enthusiasm that is second to none.”
“Jonathan ChanningDirector, JC Property Consultancy Ltd“I’m celebrating 6 years as a consultant to the blocks of flats industry this spring, and for most of that time, it’s been an absolute pleasure working with FlatGuard. FlatGuard is a natural partner for me. Having experienced their service as a head of property management with insurance procurement responsibilities, I knew that they had bespoke policy wordings, access to a diverse insurance market, that they read the leases we sent to then, stayed up to speed with LVT/FTT cases regarding insurance, earned sustainable amounts of commission, and were transparent in their approach.
FlatGuard goes to remarkable efforts when presenting a risk to insurers, and that effort yields unrivalled value for money for the RMCs, RTMs and their service charge payers (fit for purpose cover, lower premiums, transparency of earnings).”
“Annie McGrandlesHead of Portfolio & Block Management, Property Management Recrutiment“Over the past 12 months, FlatGuard has demonstrated unparalleled dedication and expertise to the Leasehold market that have set them apart in a competitive space, especially in a year of significant changes.
What truly distinguishes FlatGuard is their unwavering commitment to supporting Block Management companies in understanding and implementing the fair value through their specialised knowledge. They have become trusted advisors, guiding companies through intricate decisions and ensuring that they make informed choices in a rapidly changing environment.”
“Michael YunTrust Property Management“I’m not sure what we’d do without FlatGuard. Due to the nature of our business we tend to have a number of claims. Fortunately, Tracey, Teresa, Tom and others within FlatGuard’s claims team are always there for us, whenever we need them.
They are in constant contact with our property managers, they provide expert advice, they attend loss adjuster meetings, and they really are the perfect link between my business and our insurers. The bottom line is that they make any claims issues run smoothly, they take the worry away, and they allow us to focus on growing our business.
FlatGuard’s claims team offers unparalleled support, and I can’t praise them highly enough.”
“Michael HowardUrban Bubble“As an award-winning managing agent we only work with like-minded, equally professional organisations. We have been nothing but impressed with the service delivered by FlatGuard and Bridge Insurance Brokers. FlatGuard has delivered innovative solutions at a very competitive price and we have no complaints. The FlatGuard team is always there when we need them and are always professional, knowledgeable, friendly and eager to help. I would have no hesitation in recommending FlatGuard to other managing agents.”
“Kevan GoughDirector, Your Company Matters Ltd“For many years, Your Company Matters (YCM) provided managing agents with cost-effective routes to the insurance market, offering practical solutions and guidance to ensure that their business trades efficiently and compliantly. Bridge – through its FlatGuard brand – and YCM have worked closely together to ensure these solutions are delivered to optimum effect.
In recent times, regulation has posed many challenges for the insurance property market and FlatGuard has not only met those challenges but shaped UK wide responses and always with professionalism and utmost integrity. True market champions!
FlatGuard is a credit to the insurance and property management sectors, and deserved winners of the Insurance Broker of the Year once again.”
